Terms and Conditions
Welcome to Grocery 24!
Last updated: 29/12/2025
These Terms govern your use of the Grocery Now mobile application operated by NF Services.
1. Acceptance of Terms
By accessing or using this app, you agree to comply with these Terms. If you do not agree, please do not use the app.
2. User Account
You must provide accurate information during registration
You are responsible for maintaining account confidentiality
You agree not to misuse the app
3. Services
We provide:
Online grocery browsing
Order placement
Home delivery or pickup
Offers & promotions
Service availability may vary by location.
4. Pricing & Payments
Prices are displayed in INR and may change without notice
Payments are processed via secure third-party gateways
We are not responsible for payment gateway failures
5. Order Cancellation & Refunds
Cancellation rules depend on order status
Refunds (if applicable) are processed to the original payment method
Delivery delays may occur due to unforeseen circumstances
6. User Responsibilities
You agree not to:
Provide false information
Violate any law
Misuse the platform
Attempt unauthorized access
Harm the app or its users
7. Intellectual Property
All content including logo, text, images, and app design belongs to NF Services and may not be reused without permission.
8. Limitation of Liability
We are not liable for:
Indirect or incidental damages
Delivery delays
Third-party service issues
Temporary service downtime
9. Termination
We reserve the right to suspend or terminate accounts that violate these Terms.
10. Governing Law
These terms are governed by the laws of India.
11. Contact Information
For any queries or complaints:
📧 Email: nfservices.connect@gmail.com
🏢 Company: NF Services