Terms and Conditions

Welcome to Grocery 24!

Last updated: 29/12/2025

These Terms govern your use of the Grocery Now mobile application operated by NF Services.

1. Acceptance of Terms

By accessing or using this app, you agree to comply with these Terms. If you do not agree, please do not use the app.

2. User Account

  • You must provide accurate information during registration

  • You are responsible for maintaining account confidentiality

  • You agree not to misuse the app

3. Services

We provide:

  • Online grocery browsing

  • Order placement

  • Home delivery or pickup

  • Offers & promotions

Service availability may vary by location.

4. Pricing & Payments

  • Prices are displayed in INR and may change without notice

  • Payments are processed via secure third-party gateways

  • We are not responsible for payment gateway failures

5. Order Cancellation & Refunds

  • Cancellation rules depend on order status

  • Refunds (if applicable) are processed to the original payment method

  • Delivery delays may occur due to unforeseen circumstances

6. User Responsibilities

You agree not to:

  • Provide false information

  • Violate any law

  • Misuse the platform

  • Attempt unauthorized access

  • Harm the app or its users

7. Intellectual Property

All content including logo, text, images, and app design belongs to NF Services and may not be reused without permission.

8. Limitation of Liability

We are not liable for:

  • Indirect or incidental damages

  • Delivery delays

  • Third-party service issues

  • Temporary service downtime

9. Termination

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Governing Law

These terms are governed by the laws of India.

11. Contact Information

For any queries or complaints:

📧 Email: nfservices.connect@gmail.com
🏢 Company: NF Services